What We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created
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and stored against your account. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual activity. We do not sell your personal data to third parties. Payment details processed through
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bKash, Nagad, and Rocket are handled in line with those providers' own security standards, and we only retain what is necessary to verify your transactions and comply with applicable requirements. If you contact our support team, those conversations are logged so we can follow up accurately.
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You can request a copy of the data we hold on your account at any time by reaching out through the contact paths listed on this page. Data retention periods vary by data type; account records are kept for as long as your account remains active
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and for a period after closure as required by applicable rules in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.